User agreement

This User Agreement by «Presto» LLC (hereinafter referred to as Resto) comes into effect from the moment you express your consent to its terms when the User places an order without authorization on the Site.

1. The Subject of the User Agreement

1.1 Resto offers you its services in accordance with terms and conditions, which are subject of this User Agreement (UA).

1.2 We reserve the right to change the Agreement without previous notice, the new version of the Agreement comes into effect upon the expiry of 3 (three) days since the date of its placement, unless otherwise provided for in the new version of the Agreement. The current version of the UA is always on the site page booking.resto.ru/agreementr/lang_en

2. Description of services

2.1 Resto is a unified information system for restaurant table reservation.

2.2 These services are for informational purposes only and are provided to the User free of charge.

2.3 The User agrees that all services are provided "as is" and that Resto is not responsible for the quality of the provided services or for the loss of any user personal information.

3. Obligations to use the Site

3.1 In order to use the Resto reservation service, User agrees to provide true, accurate and complete information about him- or herself on the items offered in the reservation form and express his consent to the terms and conditions of the Agreement by confirming the following: "I agree with the terms of processing personal data".

3.2 If the User provides incorrect information or Resto has a compelling reason for believing that the information provided is incorrect, incomplete or inaccurate, Resto has the right to refuse serving the User.

4. Conditions for use of the materials of Resto

4.1 The site contains copyrighted materials, trademarks and other legally protected materials, including but not limited to: texts, photographs, graphics.

4.2 All content of the Site is considered a copyrighted work created by collective creative effort, in accordance with the legislation of the Russian Federation on copyright and related rights.

4.3 Resto owns the copyright to use the content of the Site (including the right to select, arrange, organize and transform the data contained on the Site Resto, as well as the original data itself), except the cases specifically noted in the content of the materials posted on the Site.

4.4 The user is not allowed to change, publish, transfer to third parties, participate in the sale or assignment, create derivative products or otherwise use, partially or fully, the content of the Site.

4.5 The User of the Network is obliged to use the Site only for lawful purposes.

4.6 The User of the Network undertakes not to post any materials of the following nature on the Site and not to send anywhere by/via the Site:

  • violating the law, containing threats and insults, discrediting others, violating the rights of citizens to privacy or public order, obscene materials;
  • violating, in one way or another, honor and dignity, the rights and legally protected interests of others;
  • promoting or containing calls for inciting religious, racial or ethnic hatred, containing attempts to incite hatred or calls for violence;
  • as well as other materials that induce other individuals to conduct illegal behavior punishable under criminal, civil (property) and administrative or other law; or in any way violating the legislation.

4.7 The User undertakes not to post on Resto and not to send via the website materials that are advertising any goods or services, without the prior express consent of Resto.

4.8 The User undertakes not to use Resto to advertise or otherwise promote the sale of any goods and services in any form, including but not limited to encouraging users to subscribe to another reservation system – competitor of Resto.

4.9 The User undertakes not to download, post or otherwise use any materials protected by intellectual property laws (including copyright, trademark law), and other materials protected by law on the site without obtaining the express permission of the holder of rights to the protected material. At the same time, the burden of proving that the User, by posting the materials on the site, does not violate copyrights, joint and other rights of third parties to the materials placed, lies on the User.

4.10 Resto is not responsible for the responses published by the User.

4.11 Resto reserves the right to post comments to the user's response. Resto reserves the right not to post Customer reviews violating Russian law and damaging the legitimate interests of third parties.

5. Responsibility

5.1 Resto is not responsible for the adherence/non-compliance by restaurants and other public catering enterprises of their obligations to the User, as well as for the reliability of the information provided by them. Resto is only an informational link between the User and catering enterprises, information about which is posted on the Resto site.

6. Resto Property rights

6.1 The User acknowledges and agrees that the Resto reservation service and all the necessary programs associated with it contain confidential information that is protected by intellectual property laws and other Russian and international laws. The user agrees not to modify, sell, distribute this content and programs, partially or fully.

7. Confidentiality

7.1 The personal data of the User are processed in accordance with the Federal Law "On Personal Data" No. 152-FZ and the Regulation on the Protection of Personal Data of Resto Clients.

7.2 When making a reservation on the Site, the User provides the following information: Name, e-mail address, contact phone number.

7.3 By providing his/her personal details when making a reservation on Resto, the User agrees to their processing by Resto for the following: for the purpose of fulfilling Resto obligations to the User under this User Agreement; for informing Users of their services; for promoting Resto services and catering establishments; for sms polls; for marketing campaigns control; for customer support,; for drawing prizes among users; for the user's satisfaction control; for quality of services control; for collection of feedback. The provision of information by Resto to partners, agents and third parties acting on the basis of a contract with Resto, in order to fulfill obligations to the User, is not considered a violation.

7.4 Personal data processing means any action (operation) or set of actions (operations) performed using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, definition (updating, modification), extraction , use, transfer (including transfer to third parties, without excluding transboundary transfer, if the need arises in the course of fulfillment of obligations), depersonalization, blocking, removal, destruction of the personal data.

7.5 Resto has the right to send information, including advertising messages, to the e-mail and mobile phone of the User. The user has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User about the order and the stages of its processing are sent automatically and cannot be rejected by the User.

The withdrawal of consent to the processing of personal data is carried out by sending a message to the address cancel@resto.ru.

7.6 Resto is entitled to use the technology "cookies". "Cookies" do not contain confidential information and are not transferred to third parties.

7.7 Resto receives information about the ip-address of the Site visitor. This information is not used to identify the visitor.

7.8 Resto is not responsible for the information provided by the User on the Site in an accessible form.

7.9 Resto has the right to record telephone conversations with the User. In this case, Resto undertakes: to prevent attempts of unauthorized access to information obtained during telephone conversations and/or to prevent its transfers to third parties not directly related to the execution of orders in accordance with cl. 16 of the Federal Law "On Information, Information Technologies and Information Protection".

7.10 Documents for the protection of personal data:

  • Regulation on clients’ personal data protection
  • Regulations on the procedure for processing and ensuring the security of personal data
  • On approval of documents on personal data

8. General Provisions

8.1 This agreement is governed by the provisions of Russian law.

8.2 All possible disputes over the Agreement are resolved according to the norms of the current Russian legislation.

8.3 Due to the gratuitousness of the terms of this agreement, the consumer protection rules cannot be applicable to the relationship between the User and Resto.

8.4 4 Nothing in the Agreement can be understood as the establishment of agency relations between the User and Resto, partnership relations, joint activity relations, personal hiring relations, or any other relations not expressly provided for in this Agreement.